|Title:||Care Manager YM 0189 |
Provides advocacy, coordination and continuity of evidence-based care for individuals and families in need through a collaborative process of triage, assessment, planning, and communication. Participates as a member of a multidisciplinary treatment team. Reports to the unit/department supervisor. Bachelor's degree in a Human Services related field with two years experience working with individuals with severe and persistent mental illness and co-occurring disorder of substance use. Ability to analyze, interpret clinical records, procedures or governmental regulations. Ability to write reports and document clinical activities and effectively communicate verbally with, provide information to, and respond to questions from managers, patients, service providers, managed care entities, family members and other stakeholders. Must be capable of lifting 50 pounds of dead weight alone. May be required to complete standing presentations. High-paced, collaborative team performance wih emphasis on critical thinking and decision-making with guidance from program supervisor/manager. Frequent exposure to clients. Some programs may require traveling within Hillsborough County via personal or agency vehicle to facilitate client services in a variety of socioeconomic neighborhoods.